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Terms & Conditions

All of Nicolle's Browbands are guaranteed against defective or faulty workmanship and/ or ribbon.

This does not include misuse or normal wear and tear.

If you believe the product is defective please contact us straight away as returns must be made to Nicolle's Browbands within 21 days and in the original un-used condition.

If the Browband is found to be faulty, a replacement Browband will be made & posted free of charge.

​Nicolle's Browbands does not accept returns and no credits/refunds will be given for the incorrect choice of size or colour combinations.

Please make sure you measure your current Browband by laying it flat on a table & measure it from end to end.

​Once an order has been started we do not accept cancellations.

Nicolle's Browbands will not refund due to misuse or general wear & tear.

A Browband Cover can be purchased to protect your Browband from dust & sweat.

DO NOT submerge the Browband in water or use in heavy rain fall.

As all Browbands are made to order- all sales are final!

 Please do not expect a custom order to be made up overnight, orders will be made in the order that they come in.

If you need something made up urgently PLEASE phone/email me before placing the order to ensure it can be done in the time frame you need as refunds will not be given if I can not get the order out within my usual waiting period. 

Check the HOME PAGE for the current waiting time.

All Nicolle's Browbands Hacking Canes carry a warranty for faulty workmanship only.

Our warranty does not cover damage due to what we deem inappropriate use/and neglect.

Nicolle's Browbands Hacking Canes are strictly a decorative piece & are not to be used as a whip!!

Nicolle's Browbands has a large number of In-Stock Items which are available to post as soon as your payment has been received.

Prize Gift Voucher Terms & Conditions

- One Voucher per product

Not redeemable for cash

- NO change is given

 - Minimum spend amount is $50.00

 - Gift Vouchers are only to be used on full priced 'Nicolle's Browbands' made products only.

*Browbands, Hair Accessories, Lapels, Browband & Hacking Cane bags*

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